Mercedes D. Hitesman

Mercedes D. Hitesman is the Edmonton Office Managing Partner, Co-Chair of the Edmonton Litigation and Dispute Resolution group and Co-Chair of the Edmonton Plaintiff Personal Injury group at Dentons. Her practice focuses exclusively on Personal Injury Law, ranging from minor injuries to catastrophic injuries, such as brain damage, paraplegia, quadriplegia, spinal cord injury, orthopedic injury, chronic pain, amputation and permanent disability, as well as fatalities.

Mercedes has successfully represented a wide cross-section of clients who have been involved in car accidents, motorcycle accidents, bicycle and motor vehicle accidents, pedestrian and motor vehicle accidents, uninsured hit-and-runs, ATV and snowmobile accidents, construction and workplace accidents, slip-and-fall accidents, and social host and bar incidents.

She works diligently in advocating for her clients to ensure they are treated fairly in terms of their injuries and losses, and to obtain the best settlements possible for them. Mercedes is especially accomplished at Mediation and Alternative Dispute Resolution, giving her clients the opportunity to resolve conflicts quickly and efficiently outside of the courtroom.

Having spent the early part of her career defending personal injury claims on behalf of insurers, Mercedes brings a unique and invaluable perspective on how insurance companies operate, including how claims are handled internally. She has developed strong relationships with the province's insurers, which helps her work cooperatively with them to achieve positive outcomes for her clients, as well as strong relationships within the healthcare and rehabilitation sector.

Within the firm, Mercedes is a mentor to Dentons' junior lawyers. She is the Edmonton Lateral Hire Recruitment Partner and former Dentons' Associate Liaison Partner, and serves as the Edmonton representative for Women LEAD, Dentons' global women's affinity group.

She holds an LLB (2004) and a BA with Distinction (2001) from the University of Alberta. She is a member of the Canadian Bar Association and the Law Society of Alberta, and is recognised by The Legal 500 Canada for Dispute Resolution, by The Canadian Legal Lexpert Directory for Personal Injury, and by The Best Lawyers in Canada for Corporate and Commercial Litigation and Personal Injury Litigation.